GnG Sales celebrates the launch of our TSS – Technical Support Specialists.  This new concept is a fully equipped hands-on mobile, technical and sales support function, able to promote the complete GnG portfolio of products and brands.

Three Fiat Ducato Vans have been specially designed and refitted for this purpose and will be launched to our key markets New South Wales, Victoria and Queensland at the end of July.

The vans showcase a complete range of the GnG portfolio of products, designed to introduce and educate end-users and resellers to specific products or categories of products in their own working location.  The TSS will also be available for assistance at trade nights or at reseller’s locations in conjunction with or on behalf of GnG Customers.

GnG’s TSS’s have extensive trade experience combined with detailed training on the practical applications of all GnG products.  This depth of knowledge ensures they provide relevant high quality demonstrations, technical support, and recommendations in line with each business’s requirements.

“The launch of the GnG TSS concept is a significant step forward for us in the delivery of customer service and support.  It ensures that GnG remains ahead of the curve and continues to lead the industry in innovative, progressive processes that assist our customers in driving sales and profits in this highly competitive market” Greg Davie, Director of Sales and Marketing at GnG explains.

“We understand the pressure that many of our distributors face in promoting their extensive range of products and we believe that in order to be successful we need to partner with our distributors to help them bridge the knowledge gap.”

“This has been a long project for us and we are very excited to get it into the market and introduce our distributors to the concept.”

GnG Sales supplies the Australian market with trade quality products including Air Tools, Power Tools, Spray Equipment, Tool Accessories, Premium Car Care Products, Abrasives and Consumables.  Our brands include Workquip, Star New Century, Star, Tranmax, Autoglym, Mako Abrasives and Rupes.  Our dedicated technical teams have a real passion for what they do, and take pride in providing the highest possible level of service and support to our distribution network and the end-users of our products.